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1. Why do I need a logo? 2. What if I don't know, what kind of logo I want? 3. What are the subjects to consider when designing a logo? 4. Does it make sense to redesign my existing logo? 5. If I want my existing logo to be redesigned, do I also choose one of your packages? 6. Do you guarantee your logo design work? 7. How do I order and pay for my logo design? 8. Why do you accept the payment by check or money order only? 9. Why do other logo designers offer their services at $149 or even $99? 10. How long does it take to design a logo? 11. Where can I use my logo? 12. Why should I choose West East Logo Design to create my logo? 13. Which package should I choose? 14. What are the differences between your packages? 15. How will I review the initial and later designs of my logo? 16. What if I have difficulties to choose between the initial logo designs/or later variants? 17. In which formats will I receive my final logo? 18. Is the final logo design ready to use? 19. What happens if I lose my logo files? 20. You send the final logo files to your customers only by e-mail. What, if I want to have them on CD? 21. West East Logo Design sounds international. Where do you live and work? 22. What if I need to cancel a project that you already started or I am not satisfied with? 23. Who owns the copyright to my logo? |
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1. Why do I need a logo? Because it is the face of your company. The logo is the fastest communicator in the world of graphic communications, especially in the era of rapid processing of ideas, data, knowledge and symbols. You should know, that we percept the information at least 50% visually. Your logo is that necessary element to recognize, remember and distinguish your company, products and services from your competitors.  Top2. What if I don't know, what kind of logo I want? The logos range in style from simple to elaborate and from conservative to extreme. Still, there are very few kinds of logo: 1. letter/font logo - the company name typeset 2. abstract logo - symbol/abstract illustration, presenting the company 3. illustration logo - (often) detailed picture, sketch or drawing, presenting the company 4. or the combination: 1+2, 1+3 If you are totally confused now, let us do the job - that's what we are here for. Top3. What are the subjects to consider when designing a logo? The word "logo" derives from the Greek language and means... "word", it should be "readable". The best logo today is a single graphic unit that draws immediate attention and recognition - from the business card to a nationwide broadcasted TV commercial. Something must be underneath the logo's surface - a thought, a feeling, which speaks to us. Check out the questions in our order form to help you understand the design process. Top4. Does it make sense to redesign my existing logo? From time to time - yes. This way you can keep it up-to-date. The world changes. To move further and be competitive, your logo (fonts, colors and images) and its message should fit today's styles. You can check our "before & after" page for upgraded examples. And - don't forget - there's always space for improvement! Top5. If I want my existing logo to be redesigned, do I also choose one of your packages? Either you want a new logo or your existing logo to be brushed/polished - choose a package. The creative process will be a bit different, but the structure remains the same. Top6. Do you guarantee your logo design work? We guarantee our clients satisfaction. That is why our packages offer you numerous opportunities to revise your logo again and again. Till you see your desirable design. Top7. How do I order and pay for my logo design? Very simple: go to our order form and fill it out - there you will find the information about the payment. For your extra security we accept only checks or money order rather, than credit card payments. And on top of it we offer you the alternative to have your requirements assessed prior to committing yourself. Top8. Why do you accept the payment by check or money order only? For extra security - to avoid additional risk of using your credit card online. Our experience shows, that today less and less people trust the Web (payment online) and don't want to give their credit card's number online. Therefore we decided to stick to traditional payment forms. Top9. Why do other logo designers offer their services at $149 or even $99? Some logo designers use recycled designs or clip art. West East Logo Design puts all thoughts and efforts into creating your unique logo. Besides, by experience you surely know, that hard work and satisfying results are relevant to the capital you invest. Top10. How long does it take to design a logo? Depending on the package you choose, you will have the initial logo designs available in 3 (Small package), 4 (Medium package) or 5 (Large package) business days. Entering the editing process, it does not take longer, than 1-2 weeks. For each revision (max 3) we plan 3 to 5 days. Every project is unique. Therefore the speed of the process depends entirely on the intensity of communication between you and West East Logo Design. The final logo will be provided by e-mail within one day after having received your firm approval. Top11. Where can I use my logo? Due to the different formats, we provide you with a multimedia compatible logo (web/traditional print media/etc.). Top12. Why should I choose West East Logo Design to create my logo? Because of international experience, quality, professionalism, intuitive and individual approach to our design process. We listen to you - you are important. Top13. Which package should I choose? It depends on how many design suggestions you would like to select from. The more selections - the better the result. Please, compare our packages. Top14. What are the differences between your packages? Time, number of initial logo designs and number of variants of improved designs. Please, compare our packages. Top15. How will I review the initial and later designs of my logo? They will be sent directly to you by e-mail as a .pdf file. Top16. What if I have difficulties to choose between the initial logo designs/or later variants? 1. The first impression is the most important one. Let your instinct talk to you - listen to it. 2. Don't allow more, than 3 people to the discussion - taste differ. When you have too many people to discuss the designs, it is possible, that you will never come to the conclusion. Top17. In which formats will I receive my final logo? With any package you choose, you will get the final, approved by you logo, saved in the following formats: - files optimized for the web (.GIF, JPEG) - resizable file for printing (.JPEG) - high-resolution file for printing (.TIFF) - vector resizable file for printing (.EPS) - one tone (black) version (.ONETONE.EPS file) for registration (in some countries), fax, invoices and other similar media. PLUS: with M and L packages you will get FREE tips on designing your stationary (.pdf file) Top18. Is the final logo design ready to use? Yes. The formats you will receive are ready to use on the web and with traditional print media instantly. Top19. What happens if I lose my logo files? We archive all of our design work, so it will be sent to you ONCE again by e-mail FREE. Top20. You send the final logo files to your customers only by e-mail. What, if I want to have them on CD? The reason why we send the final logo by e-mail is simple: you save money on postal charges, it is quick and today everybody can burn CD on his/her computer even at home. If you wish to have your logo on CD, 25 US$ plus the postal expenses will be charged. Top21. West East Logo Design sounds international. Where do you live and work? At the moment in Asia. Traveling around the world, living and working in different countries helps in gathering different visual impressions, which make us more experienced, flexible and competitive. Our clients are international as well: Canada, Germany, Russia, Taiwan... Thanks to the Web it is possible to cooperate over a distance and have greater results! Top22. What if I need to cancel a project that you already started or I am not satisfied with? If a client stops for some reason work on a logo he has ordered, some fee may apply. If a client cancels the project before he receives the initial logo samples, he becomes a 100% refund, less service and processing fee. For more information, please, see our terms and conditions. Top23. Who owns the copyright to my logo? You will retain complete copyright to the final logo design. See also our terms & conditions. Top |
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